ChickTreats Logo

Privacy Policy

Last updated: February 2026

Introduction

At ChickTreats, we respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, store, and protect your information when you visit our website or place an order with us.

By using our website, you consent to the data practices described in this policy. If you do not agree with our practices, please do not use our services.

What Data We Collect

Personal Data You Provide

When you place an order or contact us, we may collect:

  • Full name
  • Email address
  • Phone number
  • Delivery address
  • Order details and preferences

Automatically Collected Data

When you browse our website, we automatically collect:

  • IP address and location data
  • Browser type and version
  • Device information
  • Pages visited and time spent
  • Cookies and similar technologies (see our Cookie Policy)

How We Use Your Data

We use your personal data for the following purposes:

Order Processing

To process your orders, arrange delivery, send order confirmations, and handle payments.

Customer Service

To respond to your inquiries, handle returns and refunds, and provide support.

Service Improvement

To analyze how our website is used, identify issues, and improve our products and services.

Marketing Communications

With your consent, to send newsletters, special offers, and updates about new products. You can unsubscribe at any time.

Data Storage and Security

We take the security of your data seriously and implement appropriate technical and organizational measures to protect your personal information.

How Long We Keep Your Data

  • Order information: 7 years for tax and legal purposes
  • Marketing preferences: Until you unsubscribe or request deletion
  • Website analytics: 26 months maximum

Security Measures

We use SSL encryption for all data transfers, secure payment processing through trusted providers, and restrict access to personal data to authorized personnel only. However, no internet transmission is 100% secure, and we cannot guarantee absolute security.

Sharing Data with Third Parties

We do not sell your personal data to third parties. We may share your information with:

  • Delivery partners: To fulfill and deliver your orders
  • Payment processors: To handle secure payment transactions
  • Analytics providers: To understand website usage (anonymized data)
  • Legal authorities: When required by law or to protect our rights

Your Rights

You have the following rights regarding your personal data:

Right to Access

Request a copy of the personal data we hold about you.

Right to Rectification

Request correction of inaccurate or incomplete data.

Right to Erasure

Request deletion of your personal data in certain circumstances.

Right to Portability

Receive your data in a structured, commonly used format.

Right to Object

Object to processing of your data for certain purposes.

Right to Withdraw Consent

Withdraw consent for marketing communications at any time.

Cookies

Our website uses cookies to enhance your browsing experience, analyze traffic, and provide personalized content. For detailed information about the cookies we use and how to manage them, please visit our Cookie Policy.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this privacy policy or wish to exercise your rights, please contact us:

We aim to respond to all requests within 30 days.