Terms of Use

General Provisions

Welcome to ChickTreats. These Terms of Use govern your access to and use of our website at chicktreats.pro and any purchases you make through our online store.

By accessing our website or placing an order, you agree to be bound by these terms. If you do not agree with any part of these terms, please do not use our website or services.

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to the website. Your continued use of the website after changes constitutes acceptance of the modified terms.

About Our Services

ChickTreats is an online confectionery shop specializing in handcrafted chicken-shaped sweets and pastries. We offer:

Artisan confections made with premium ingredients
Online ordering and secure payment processing
Delivery services within Turkey and select international destinations
Custom orders for special occasions (subject to availability)

Your Responsibilities

When Using Our Website

You agree to:

Provide accurate and complete information when placing orders
Keep your account information secure and confidential
Use the website only for lawful purposes
Not interfere with the website's functionality or security

Prohibited Actions

You must not:

Use automated systems to access or scrape the website
Attempt to gain unauthorized access to our systems
Submit false information or fraudulent orders
Reproduce, distribute, or exploit our content without permission

Our Obligations

ChickTreats commits to:

Quality Products

Delivering products that match their descriptions and meet our quality standards.

Reliable Delivery

Shipping orders within stated timeframes using appropriate packaging.

Data Protection

Handling your personal information in accordance with our Privacy Policy.

Customer Support

Responding to inquiries and resolving issues in a timely manner.

Orders and Payments

Placing Orders

When you place an order through our website, you are making an offer to purchase our products. We reserve the right to accept or decline any order at our discretion. An order is only confirmed when we send you an order confirmation email.

Pricing

All prices are displayed in Turkish Lira (₺) and include applicable taxes. We strive to ensure pricing accuracy, but errors may occasionally occur. If we discover a pricing error after receiving your order, we will contact you before processing.

Payment

We accept major credit cards, debit cards, and bank transfers. All payments are processed securely through our payment partners. You must ensure that payment details provided are accurate and that you have sufficient funds to complete the transaction.

Intellectual Property

All content on this website, including but not limited to text, graphics, logos, images, product designs, and software, is the property of ChickTreats or our licensors and is protected by copyright and trademark laws.

Limited License: You may view, download, and print content from our website for personal, non-commercial use only. Any other use, including reproduction, modification, distribution, or republication, requires our prior written consent.

Limitation of Liability

To the maximum extent permitted by law, ChickTreats shall not be liable for:

Indirect, incidental, or consequential damages arising from use of our website or products
Delays or failures in delivery caused by circumstances beyond our control
Temporary unavailability of the website due to maintenance or technical issues
Allergic reactions resulting from consumption of products (allergen information is provided on product pages)

Our total liability for any claim shall not exceed the amount you paid for the relevant order.

Dispute Resolution

If you have any concerns or disputes regarding our products or services, we encourage you to contact us first. We will make every effort to resolve the issue amicably.

Resolution Process

1 Contact our customer service team via email
2 We will investigate and respond within 5 business days
3 If unresolved, disputes will be governed by Turkish law

Governing Law

These Terms of Use shall be governed by and construed in accordance with the laws of the Republic of Turkey. Any disputes arising from or relating to these terms shall be subject to the exclusive jurisdiction of the courts of Turkey.

Changes to These Terms

We may update these Terms of Use from time to time. Material changes will be posted on this page with an updated revision date. We encourage you to review these terms periodically. Your continued use of our website after any changes indicates your acceptance of the modified terms.